Terms and Conditions

Terms and Conditions


Full payments of registration fee must be made within 72 hours of registration. If payments not receive during this period the registration will be cancel.

All payment should be by a bank transfer to the mentor company account described in Payment Details section either online using E- bank services or wire transfer.

In both cases, please save and/or scan the receipt for registration purposes. Participant must write the bank transfer number, date of transfer, name of the bank on the registration filed in the website and attach the bank slip.

Successful Registrants will receive an immediate email notification with the invoice. 

Registration fee is determined at the time of payment.

Registration Confirmation

Confirmation of your registration is sent via email within 5 working days when confirm the receipt of payment. 

If you don’t receive the confirmation letter after 5 working days please contact us on info@mentorv-medi.com

Registration Cancellation and Refund

You must contact us no later than 3 weeks before starting the event, to cancel your registration. For cancellations your registration fee will be refunded with a less 30% cancellation fee. 

No refunds will be given for registration cancellations made after that time. 

Cancellation requests must identify the registrant’s name, email address, confirmation number, and amount paid. Send cancellation requests to info@mentorv-medi.com

Registration Questions

Registration questions should be sent to info@mentorv-medi.com

Terms and Conditions of the Membership System


In this section we explain all the consequences of your participation in the system and what determines and governs the benefits of membership packages in addition to the requirements and obligations of the service provider and the subscriber in the system, so we hope that all members who subscribe or want to join us to be familiar with the terms and conditions of the membership system.

Explanation of some of the words contained in the terms and conditions:

Service Provider:                                              Mentor Company for Training

Subscriber – Member – Members:            The person/Organization that benefit of the service provided.

Service:                                                                The service of the Courses Registration system that provides access to the Mentor training courses containing scientific materials.

Membership Benefits:                                 Additional free features offered to members of a paid package.

Website/Platform:                                          The Mentor Training Company website (www.info@mentorv-medi.com)

Library:                                                                 Library of recorded scientific materials available to the members subscribe in the membership system.

Subscribing to the system:                           Obtaining access to one of the membership packages and benefiting from its services

What is the membership system?

Is a system that allows its members to take advantage of several educational services offered by the Mentor Company for Training by subscribing to one of the available courses.

Membership System Feature:

The main advantage of the membership system is the ability to purchase unlimited educational services over an entire year, as well as other benefits according to the package chosen by the subscriber.

The value of the educational services available to you in the membership system will be more than the amount you will pay as a package price. This is an important feature provided by the system to its members.

Basic Service Pillars:

The basic service provided to you at the time of subscription is unlimited access to the content of the Company library. (courses, lectures, and recorded scientific programs) which are currently in the list below (http://www.info@mentorv-medi.com/portal/vma/classes) or those that we will add in the future in the library without any additional fees.


Anyone who has an account in the Mentor Training Company can subscribe to the membership system. Also, those who do not have an account in the Mentor Company for Training may create an account free of charge in order to subscribe to the system, the requirements of creating a new account is simple. It is to fill in your data to create an account, “Name” /”Specialty”/ email … and other data, through the following page: (http://www.info@mentorv-medi.com/portal/register-step1).

Your subscription to a paid course means:

We announce that all services and other features that are not entitled to access to the library are add-on services and are not included in the subscription fee. This results in the right of the Mentor Company for Training to cancel it or not to provide it for any reason and notify the members by email.

Subscription fee: 

 Subscription fees vary according to the course fee written to be subscribed. Four packages are currently available as follows:

Cancellation and refund:

 You can unsubscribe and refund the full fee within the period of cancellation and refund, which is Day of the course before 8 AM. If the member uses the first day 30 % will be deducted. After the 2ed day no refund.

Usage Policy:

The use of membership and associated services is subject to the general use policy of the Mentor Company for Training.

In addition to the terms and conditions of the membership system.

Terms of use:

The Subscriber shall abide by the system by using the features of the system for his/her personal use only, and he/she alone has this right for that, and he/she is not entitled to make his/her account available to others or for commercial use or any other method of use that comes out of personal use.

The material available in the system must be used within the framework of the Mentor Training platform. The member is not entitled to transfer, register, copy or otherwise photocopy the materials, even in cases of personal use of materials.

The right of a member to register for events or to benefit from the library materials is related to his / her specialty. Therefore, in some cases, some materials are not available for member who are not the target in the program or not his/her specialty, especially the exam preparation programs, and the member is entitled to provide proof of his/her specialty in order to allow him to use the exclusive materials for certain disciplines.

Obtaining certificates and CME hours and all the consequent attendances of the event are subject to the requirements of obtaining it by all event alone. This includes, but is not limited to: Direct attendance through membership account of at least 70% of the conferences and courses and the events depend on live broadcast at the time of the meeting in order to obtain the certificate and hours, and must pass the tests in order to obtain the certificate and hours of accredited courses … etc, A member who has not completed the requirements for obtaining the certificate or the hours required is not eligible to receive them and not entitled to claim any fees he pays if he fails to meet these requirements. In such cases, The policy of recovery follows the public policy of cancellation of registration and refund of fees of the Mentor Company for Training. (link) www.mentorv-medi.com

The registration of the accredited attendance for any activity must be through the membership account of the member (his or her username and password). Attendance is not considered as accredited by attending as a guest for any event which is awarded the certificate or CME hours.

The member is responsible for his/her account in the membership system and is fully responsible for keeping his/her data and not disclosing it to others. Any violation of the usage policy or the terms and conditions related to this system shall be issued through his/her account and shall bear the full legal responsibility.

 Edit profile:

A member can submit a request to modify his or her personal data, in a manner that does not alter the account owner completely. he/she can modify “The name and spelling errors, e-mail, mobile number, Saudi Commission number, etc.” by contacting the member’s care center.

 Communication and customer service:

To answer your questions or assistance, please contact us at:


By phone:  920033181

These are the official means of communication with us.

Service interruption / Or the service provider stops providing the service:

In case of interruption of service, for maintenance and other reasons, the service provider shall compensate the members for the number of days on which the service was terminated, by extending the period of their participation.

 If the service provider stops providing the service:

By acquiring another company on the service provider then the management shall transfer to the acquiring company and the program and its contributions shall be deemed to belong to it and may continue with this agreement or change what is.

In such case, the service provider shall notify the subscriber before the transfer of ownership. If the membership subscription does not expire at the time, the service provider shall oblige the acquiring company to comply with the agreement until the member’s membership is terminated.

The service provider cannot continue to provide the service.

Usage Policy Violation:

The Mentor Company for Training may terminate the membership of any member temporarily or permanently in violation of the usage policy without notice. The member is not entitled to claim any fees or damages as a result, and the Company is entitled to ask the member for damages resulting from the violation of the terms and conditions related to the membership system.

Change Terms & Conditions:

The Mentor Training Company reserves the right to change the terms and conditions whenever it deems fit and informs members of any updates to the Terms and Conditions.


Participation in the membership system means that the subscriber is fully aware of and understands all the terms and conditions relating to this system, and he/she has read and approved and that he is fully bound by them and is responsible for any violation monitored by him or through his account in this system.

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